Great Lakes Training & Consulting offers a variety of consulting services.
Services of this nature will generally relate to improving the delivery of services through process mapping and other process analysis to reduce cycle time, improve accuracy and quality, and institution of new systems such as the “Balanced Scorecard. Great Lakes Training & Consulting provides studies and analysis to assist organizations to establish strategic planning which focuses on outcome measures, customer requirements and continuous improvement.
We assist in establishing actual customer requirements based on data, and to allow leadership to recognize and prepare for its impact on potential organizational change. When providing consulting services for business improvement and mission performance, Great Lakes Training & Consulting applies proven management processes and documented methodologies to systematically evaluate past, present, and future organizational situations. We leverage benchmarking, performance-based metric development, and strategic planning as tools to add value to our customer base. The Great Lakes Training & Consulting approach considers both internal and external factors, such as efficiency, risk, operational continuity and customer satisfaction.
In addition to general consulting services, the following are some of the specific consulting services offered by Great Lakes Training & Consulting:
- Strategic Planning
- Balanced Scorecard
- Project Management
- Leadership Development Program
- Meeting Facilitation
- Criteria for Performance Excellence
Federal government buyers - check out our GSA Catalog at GSA Advantage